Contact information
Contact Information
Elvoria Fashion — Customer Care & Corporate Details | Last Updated: September 2026
Have a question regarding an order, product sizing, shipment tracking, or need to request return authorization? At Elvoria Fashion (commercially operated by FF COMMERCE LTD), our dedicated customer care team is here to assist you with fast, reliable support across the United Kingdom.
Customer Care Support
Customer Support Email:
info@elvoriafashion.com
Official Storefront:
www.elvoriafashion.com
We aim to respond to all customer email inquiries within 1 to 2 business days. Please include your full name and order number for faster service.
Service Hours & Cut-off
Monday – Friday: 09:00 AM – 05:00 PM (GMT/BST)
Saturday & Sunday: Closed
Daily Order Processing Cut-off: 8:00 PM GMT/BST
Inquiries sent outside operating hours or during UK public holidays will be reviewed on the following business day.
IMPORTANT NOTICE REGARDING PRODUCT RETURNS
All returns must be pre-authorized via email at info@elvoriafashion.com prior to shipping.
Authorized UK returns are processed exclusively through our designated hub in Bristol. Please do not ship physical parcels or return items to our registered corporate office in London, as administrative addresses cannot accept or process return packages.
Corporate Profile & Location Details
Store Brand: Elvoria Fashion
Legal Operating Entity: FF COMMERCE LTD
Legal Form: Private Limited Company (Ltd), United Kingdom
Companies House Number: 17398899
Customer Support Email: info@elvoriafashion.com
Authorised UK Returns Facility
Elvoria Fashion Returns
122 Pen Park Road
Bristol, AVON
BS10 6BP
United Kingdom
(Pre-authorization mandatory before shipping)
Registered Corporate Office
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London
WC2H 9JQ
United Kingdom
(Corporate Office — Not a Public Return Address)
© 2026 Elvoria Fashion | Commercially Operated by FF COMMERCE LTD | All Rights Reserved